Difficult access to computer / wi-fi
Citizens often have difficult access to computer / wi-fi. Computers in libraries are overbooked and can only be booked online. When the citizen finally finds a computer, there are often other problems – the PCs have limited access to special websites (job center, bank, etc.), or an iPad is not compatible with NemID. If the citizen finds a free computer, there is often nervousness associated with handling personal data in an open space and on a public network – because, who is also watching?
How can we use technology to create greater access to computer / wi-fi access that the citizen dares to use?
Difficult storage of personal belongings
When you are homeless, it is often a challenge how you can handle your personal belongings – including important papers, ID cards, medicine and money. It is not uncommon for the citizen to have to store things in bushes and trees because they do not know where to make them. The citizen experiences that effects are removed, lost, forgotten, stolen and therefore lost – with great consequences as a result.
How can technology create new opportunities for safe storage of personal belongings?
Lack of an updated overview of today’s offers
For the citizen, it can be difficult to get an overview of opportunities and offers that they can take advantage of for e.g. a hot meal, hostel places, etc. Existing types of ‘city overview’ for the citizen are most often in paper form, which can be lost and lost. In addition, information is often outdated, of a general nature and does not inform about special day offers and new initiatives.
How can we use technology to create an accessible and up-to-date overview of today’s opportunities and offers?